🙋 Help & Support
How Can We Help You?
Select your service, describe the issue — our team will WhatsApp you back and sort it out. Or just message us directly.
Quick Contact
📞
+91 8858018999
Call / WhatsApp
📧
ravigupta81341@gmail.com
Email support
⌛
9 AM – 9 PM IST
WhatsApp hours
⏳
WhatsApp support: 9:00 AM – 9:00 PM IST daily. Messages outside hours processed next morning. Email monitored 24 hrs.
🟢 Usually replies in minutes
Select Service & Describe Your Issue
🎯 What do you need help with?
Choose a service — a short support form appears. Fill it and we'll WhatsApp you back.
⚡
Recharge — Support
Prepaid recharge issues, discount problems, wrong recharge
ℹ️Always include your UTR/Transaction ID for faster resolution. Our team will verify and fix within a few hours.
📳
New SIM — Support
Help with choosing operator, getting the referral link, or post-redirect issues
ℹ️SimDel helps you choose the right operator & plan, then redirects to the official Operator website. The Operator handles KYC and delivery. We can help if you're stuck at any step.
⇄
MNP Porting — Support
Help with porting process, UPC code, porting status
ℹ️Generate UPC first: SMS "PORT <your number>" to 1900. Share the 8-digit UPC code in your message.
📷
Lost / Damaged SIM — Support
Help with SIM block, duplicate SIM process
⚠️URGENT: Call your operator NOW to block your SIM — Jio: 199 | Airtel: 121 | Vi: 199. Then fill this form.
📺
DTH Recharge — Support
Tata Play, Airtel Digital TV, Dish TV, Videocon d2h, Sun Direct
📋
Postpaid Bill — Support
Help with postpaid bill payment via SimDel
🏠
Home Wi-Fi — Support
Jio AirFiber & Airtel Xstream Fiber booking assistance
🎬
OTT Subscription — Support
Netflix, Amazon Prime, JioHotstar, SonyLIV, Zee5 & more
⚡
Electricity Bill — Support
Help with bill payment via SimDel — all DISCOMs across India
💧
Water Bill — Support
Help with water bill payment — all major municipal water boards
🚘
FASTag — Support
Help with FASTag recharge — SBI, HDFC, ICICI, Airtel & all banks
🔥
Gas / LPG — Support
PNG bill payment & LPG cylinder booking assistance
🏚
Insurance Premium — Support
Help with premium payment — LIC, SBI Life, HDFC, ICICI & more
🚗
Traffic Challan — Support
Help with e-challan payment via Parivahan or state traffic authority
📶
Broadband Bill — Support
JioFiber, Airtel, BSNL, ACT Fibernet, Hathway & more
🔌
EV Charging — Support
Tata Power, Ather Grid, Statiq, Jio-bp & more
🚉
Train Ticket — Support
Help with IRCTC-assisted booking, existing booking issues, Tatkal queries
ℹ️SimDel assists with IRCTC bookings via WhatsApp. Describe your need — our team will guide you through the process or help resolve any issues.
✈️
Flight Ticket — Support
Help with flight booking assistance, existing booking issues
🚌
Bus Ticket — Support
Help with bus booking via RedBus & other platforms
🏢
Hotel Booking — Support
Help with hotel booking via MakeMyTrip, Goibibo & other platforms
🚄
Metro Card — Support
Help with metro card top-up — DMRC, Namma Metro, UP Metro & more
🚗
Cab Booking — Support
Help with cab / taxi booking assistance
🎮
Google Play Recharge — Support
Code not received, wrong amount, code not working
ℹ️Always include your UTR/Transaction ID. Codes are usually delivered within minutes after payment verification.
🎁
Gift Voucher — Support
Amazon, Flipkart, Swiggy, Zomato & more — code issues
💳
Credit Card Bill — Support
HDFC, SBI, ICICI, Axis & all banks — bill payment help
📈
EMI / Loan Payment — Support
Bajaj Finserv, Home Credit, Muthoot Finance & more
🏛
Municipal / Property Tax — Support
MCGM, NDMC, BBMP, GHMC & major corporations
❤️
Donation — Support
PM CARES, CRY, HelpAge & verified NGOs
💰
Refund Request
Service not delivered, wrong recharge, payment issue
⚠️Refund requests must be raised within 48 hours for recharges. Always include your UTR number for faster resolution.
💷
Payment / UPI Issue
Money deducted but no service? Failed UPI transaction?
📱
Devices & Accessories — Support
JioBharat phone, mobiles, accessories — at Ansh Store
💬
Other Query
Anything else — we're happy to help
Contact Channels
💬
WhatsApp
Fastest — for any service help, payment proof, or query.
+91 8858018999
⚡ Fastest
💬 Open WhatsApp
📞
Call Us
Speak directly with the SimDel team — 9 AM to 9 PM.
+91 8858018999
9 AM – 9 PM IST
📞 Call Now
📧
Email
For refund requests, data rights, or formal complaints.
ravigupta81341@gmail.com
24hr response
📧 Send Email
Official Operator Helplines
📝 Escalation Path
1
Contact SimDel First
WhatsApp +91 8858018999 or email ravigupta81341@gmail.com. We resolve within 7 business days.
2
Contact Operator / Provider
For network, activation, or platform-level issues — contact their helpline directly.
3
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